Forget about Stena at Cairnryan

jacktherev

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Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #1

Travelled up to day from York and was exhausted when I reached Stena at Cairnryan. I was hoping to park overnight but hey what? No way they told me to P... Off and come in the morning for my ferry. Most unhelpful and as far as they were concerned I could park anywhere but not on their property. So if you've booked with Stena don't be expecting to park overnight. I won't be booking with them again. They had a don't care less attitude. I'm not impressed to say the least.

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #2

Oh and by the way they could put me on another ferry tonight but I would need to pay £35.00 its gain at my religion to do that kinda thing. Found a nice lay by beside the sea and relaxing now.

mad max

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #3

Pity they are like that jack,

Hope you have a nice evening

May be the intention was give no where to park so as that you would pay the extra, :bandit:

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #4

Mad Max I am a Doegal man and I dont pay extrs. lol. if the let me go on the ferry for the sme I was happy to do so but certainly not paying extra. if they want Motorhomes then they need to get thier act togther.

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #5

Quote by jacktherev

Found a nice lay by beside the sea and relaxing now.

The one on the craic map? got a wee building? they do a great fry in the morning!

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #6

Not sure but if they do a wee fry I'll be there. Will post details.

MAURICE

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #7

jack its just not motorhomers,we ship 25 to 30 loads a day through stena Belfast to cairnryan and if we leave a trailer in cairnryan more than 24hours they charge £20 per day so its just not you. needless to say weve started to ship p&o larne to cairnryan .

mad max

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Re: Forget about Stena at Cairnryan

· Posted: 02.06.2015 · #8

Maurice can you take the frequent flyer points for all them loads

Ya'd think they would be glad of the business

the fat controller

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #9

They don't care if you give them business or not because they know you need them.

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #10

Yes it's the place on Motorhome Craic Stop overs. Had a nice wee fry this morning from the place at the end of the lay by and very reasonable too.brilliant spot to overnight.

2424

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #11

Disappointing end to your break.

I tend to use P&O mostly as I find Stena customer service diplorable. I used to drive the length of England, get the midnight crossing from Stranraer and then have to put up with a drunken discos/nightclubs aboard the HSS - incredible but true!

Last time I travelled with Stena, they had a large kids party running around the ship - anything to generate extra revenue!

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #12

Yeah I certainly will try and avoid travelling with Stena ever again. They are just interested in freight.

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #13

That was very shabby treatment Jack
Coincidently I was looking at that exact ferry crossing on-line two nights ago while doing bit of research.
So if we do manage to do a long over due re-visit to Scotland this year I think I'll give Stenna a miss if that is the treatment they give customers.

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #14

Quote by drifter

Air lines are worse!
I was booked on the 9pm flight from Glasgow to Dublin with Air Arann last year, but finished work early and arrived at the airport at 1pm and tried to get on an earlier flight but they wanted an extra €250 to do so. I doubt if the company paid anything like that for my return flights. A friend of mine was on the earlier flight and it was only over half full as was the 9pm flight that i travelled on.

jacktherev

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Re: Forget about Stena at Cairnryan

· Posted: 03.06.2015 · #15

It just does not make sense but they love to charge you extra as they think you are keen to get home. I would have stayed in a hotel sooner than give Stena extra for putting me on a earlier ferry.

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