boiler and heater

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pat
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boiler and heater

 ·  Posted: 28.04.2014  ·  #1
Can anyone give me a number for someone to assist me. The pilot light on the truma gas heater does not work and the boiler, although the red light stays on, does not heat the water, can anyone help me please?i live in belfast
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #2
Hi Pat, try one of our sponsors, Hagans Motorhomes would be closest to yourself but I am sure any of them would have a look. Ad's at the top.
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #3
Quote by pat

Can anyone give me a number for someone to assist me. The pilot light on the truma gas heater does not work and the boiler, although the red light stays on, does not heat the water, can anyone help me please?i live in belfast



Pat as i am not sure of the age of your heater i will do my best to give you a few tips to look for,first the red light staying on signals that the water heater is not working as it would be green if working,next the pilot light not working signals no gas,assuming you have plenty of gas and it is turned on have you checked to see if you have one of the newer systems where you have to press a small button and hold for a few seconds.This is normally found behind the gas bottles and is a safety device in the event of an accident.Good luck.
pat
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #4
Quote by ntg

Quote by pat

Can anyone give me a number for someone to assist me. The pilot light on the truma gas heater does not work and the boiler, although the red light stays on, does not heat the water, can anyone help me please?i live in belfast



Pat as i am not sure of the age of your heater i will do my best to give you a few tips to look for,first the red light staying on signals that the water heater is not working as it would be green if working,next the pilot light not working signals no gas,assuming you have plenty of gas and it is turned on have you checked to see if you have one of the newer systems where you have to press a small button and hold for a few seconds.This is normally found behind the gas bottles and is a safety device in the event of an accident.Good luck.


It is a 2001 model and the gas cooker and fridge both work. Could the problems with the boiler and fire be linked?
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #5
It may be the cut off valve as most Motorhomes have a valve each for cooker, fridge and boiler, look to find them and make sure they are all facing the same direction.
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #6
Quote by the fat controller

It may be the cut off valve as most Motorhomes have a valve each for cooker, fridge and boiler, look to find them and make sure they are all facing the same direction.


Thanks for your suggestions however I did look at this and they are all facing the same way
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Re: boiler and heater

 ·  Posted: 28.04.2014  ·  #7
Have you had it pressure tested?
It is possible there is a leak in the boiler gas supply.
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