What is going on with Eircom ??

 
 
 
 
 
 
CHAUSSON
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What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #1
We have no wifi for the last eight days since the storm, poles and cables down every place. I am driving over cables on the road and under cables tied to trees every day going to work and haven't seen a single pole replaced or even a Eircom van on the road. The ESB on the other hand are doing Trojan work day and night, I even met a Northern Ireland Electric Land Rover on a back road near where I work this morning.
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #2
Not sure about Eircom, but it was on the news here that NIE were sending down a load of trucks and men to help out.
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #3
Quote by CHAUSSON

We have no wifi for the last eight days since the storm, poles and cables down every place. I am driving over cables on the road and under cables tied to trees every day going to work and haven't seen a single pole replaced or even a Eircom van on the road. The ESB on the other hand are doing Trojan work day and night, I even met a Northern Ireland Electric Land Rover on a back road near where I work this morning.


NIE/ESB are both part of the same group of companies, and have been for some time now
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #4
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What is going on in eircom

 ·  Posted: 20.02.2014  ·  #5
Eircom changed the whole layout of their email without telling anyone they caused chaos as the new layout deleted the basic version they decided to do this on the day of the storm and closed the helplines the only contact was through Facebook? After a few days they put the basic version back up again without explanation they are the type of organization that expects you should know what they are doing without explanation in other words work it out for yourself.
Don't ring them as it is ten minutes to go through the menu and then liste to their music for thirty minutes or so and then get cut off great service indeed
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #6
Jesus pat I didn't think you were a threat to jacks total count :lol:

May be it was jack on your road with the disco knocking all the poles :lol: :lol:


Seriously though they are slow enough alright as I have been having the same thing trying to call customers to arrange things

Mobiles are suffering aswell with half the transmitters damaged aswell,
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #7
Quote by mad max

Jesus pat I didn't think you were a threat to jacks total count :lol:

May be it was jack on your road with the disco knocking all the poles :lol:




:lol:
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #8
Now guys don't get too excited about the poles. I was blamed for FCC problem but it would take a 2CV months to get to you're neck of the woods.
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #9
I wouldn't let Eircom any where near my house, after the hassle I had with one of there so called engineer's many years ago.After many years of crackling on the phone, and he saying the problem was inside the house, I took the phone connect outside on to pole still crackling.

Contacted Digeweb (satellite phone and broadband) and never looked back, :up:
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Re: What is going on with Eircom ??

 ·  Posted: 20.02.2014  ·  #10
Yes. Well.. Don't get me started about Eircom.
The worst company in the world. Left hand doesn't have a clue what the right hand is doing. :(
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Re: What is going on with Eircom ??

 ·  Posted: 21.02.2014  ·  #11
I know I was up that direction last week the place is a disgrace and agree the only units I saw were Northern Ireland units in Limerick junction, Tipp and clonmel!
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #12
It will be two weeks tomorrow since the storm, we still have no phone or wifi working, all the cables and poles are still down locally, a third world country would have better service. Eircom is an absolute disgrace, how are people expected to conduct business with this carry on. Rant over! :devil:
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #13
That's a discrase for sure pat,

Id say you are getting pretty p1ssed by now,

Good to rant now and again to get it off your chest,
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #14
God Pat was just saying you must be still out cause we have not heard from you. God that is so frustrating alright, how do they expect people to do business in this country - you are so right.
Hope they sort it soon you are missed.
🇧🇭
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #15
I know what I went through with the internet being out a few weeks back, but have you thought about a mifi from three to keep you up to date while waiting for emir com to do something. Remember to deduct the time you have been cut off from the next bill.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #16
Ridiculous !! hope you get sorted soon pat!
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #17
Yeah if he gets that from them it will be a miracle. No company likes to give refunds.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #18
Quote by jacktherev

Yeah if he gets that from them it will be a miracle. No company likes to give refunds.


I would fight for it on principle though Jack.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #19
I totally agree Shiv as I'm a Donegal man and we are tight. Fight it to the end but company's don't like to give refunds.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #20
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #21
Quote by the fat controller

I know what I went through with the internet being out a few weeks back, but have you thought about a mifi from three to keep you up to date while waiting for emir com to do something. Remember to deduct the time you have been cut off from the next bill.

We are stuck in a new contract with Vodafone, But Eircom are suppose to maintains the the phone lines.
I have a Meteor hot spot thingy belonging to my daughter and tonight is the first time that worked ok, it is a bit slow allright but fine. How do you deduct the time you have been cut off when you pay by Direct Debit?
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #22
Stop the DD and tell them you want a refund for the number of weeks which you have had no service.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #23
Quote by the fat controller

Stop the DD and tell them you want a refund for the number of weeks which you have had no service.


In all fairness our contract is with Vodafone, not Eircom. our Mobiles are also with Vodafone and the coverage here is crap and when we complained they are offering some kind of booster for free.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #24
Hi pat ,you signed a contract for a service ,they can't supply the service, they break the contract and service , contract over, tell them that and it will put pressure on Vodafone to put pressure. On eircom,give them till Friday ,tell them you are going to digiweb. Hope this helps worked for me.
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Re: What is going on with Eircom ??

 ·  Posted: 25.02.2014  ·  #25
I went with Digiweb a number of years ago, never had a problem since, if I had to revert to smoke signals I would NEVER let eircom in my house again. :up:
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Re: What is going on with Eircom ??

 ·  Posted: 26.02.2014  ·  #26
At this rate we will all have to learn morse code to communicate with Pat.
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Re: What is going on with Eircom ??

 ·  Posted: 26.02.2014  ·  #27
Quote by Shivster

At this rate we will all have to learn morse code to communicate with Pat.


Been.doing that for over a year O-)
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Re: What is going on with Eircom ??

 ·  Posted: 26.02.2014  ·  #28
Quote by Ally

Quote by Shivster

At this rate we will all have to learn morse code to communicate with Pat.


Been.doing that for over a year O-)


:lol: :lol: :lol:
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Re: What is going on with Eircom ??

 ·  Posted: 26.02.2014  ·  #29
Quote by Shivster

Quote by Ally

Quote by Shivster

At this rate we will all have to learn morse code to communicate with Pat.


Been.doing that for over a year O-)


:lol: :lol: :lol:


:D :D :D :up:
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Re: What is going on with Eircom ??

 ·  Posted: 26.02.2014  ·  #30
Quote by CHAUSSON

Quote by Shivster

Quote by Ally

Quote by Shivster

At this rate we will all have to learn morse code to communicate with Pat.


Been.doing that for over a year O-)


:lol: :lol: :lol:


:D :D :D :up:


I have no problem Pat so we can always huddle in the corner for a good natter!
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Re: What is going on with Eircom ??

 ·  Posted: 03.03.2014  ·  #31
Holey Moley I am back on line! :D :up:

The poles and cables are still on the ground, but who cares! (Certainly not Eircom)
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Re: What is going on with Eircom ??

 ·  Posted: 03.03.2014  ·  #32
Good to have you back :up: :up:
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Re: What is going on with Eircom ??

 ·  Posted: 03.03.2014  ·  #33
Quote by mad max

Good to have you back :up: :up:


It's even better to be back, John! :up:
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Re: What is going on with Eircom ??

 ·  Posted: 03.03.2014  ·  #34
:up:
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #35
Quote by CHAUSSON

Holey Moley I am back on line! :D :up:

The poles and cables are still on the ground, but who cares! (Certainly not Eircom)


They must have changed you to a wireless system
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #36
Quote by the fat controller

Quote by CHAUSSON

Holey Moley I am back on line! :D :up:

The poles and cables are still on the ground, but who cares! (Certainly not Eircom)


They must have changed you to a wireless system


No. The Phone is back too, they only joined the broken wires with link wires, I am waiting to see what happens when we get heavy rain! That's all they are doing, tempory fixes.
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #37
They certainly didn't rush things. Good to have you back.
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #38
Quote by CHAUSSON

Quote by the fat controller

Quote by CHAUSSON

Holey Moley I am back on line! :D :up:

The poles and cables are still on the ground, but who cares! (Certainly not Eircom)


They must have changed you to a wireless system


No. The Phone is back too, they only joined the broken wires with link wires, I am waiting to see what happens when we get heavy rain! That's all they are doing, tempory fixes.


they must be waiting to the threat of storms is past so they dont have to keep replacing the poles
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #39
FC be optimistic for the guy and try and encourage him.
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Re: What is going on with Eircom ??

 ·  Posted: 04.03.2014  ·  #40
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