Celtic Link Tip

Fishy water

JonMac46

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Celtic Link Tip

· Posted: 28.11.2013 · #1

Just had a nice trip to Cherbourg, but learned not to be one of the first four "vans" to board.
They had four of us reverse down a ramp below the main lorry deck - level 3. The they lowered the floor of deck 3 down over the vans.
When we left we had to wait for all the lorries on deck 3 to leave, then we walked down the ramp through a cascade of fishy water. Not much fun at all.
So if you are in the first four, then pull out and join the end of the queue. Later vans were all on the lorry deck.

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Re: Celtic Link Tip

· Posted: 28.11.2013 · #2

That is a good thing to know. Thanks.

CHAUSSON

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Re: Celtic Link Tip

· Posted: 28.11.2013 · #3

Was the Boat that full that they had to put 4 motorhomes down below?

the fat controller

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Re: Celtic Link Tip

· Posted: 28.11.2013 · #4

It won't be a problem for me as I am more likely to be late and either last on or miss it altogether

eirebus

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Re: Celtic Link Tip

· Posted: 28.11.2013 · #5

Handy to know so we can let the non-craicers on first we are so polite on this site

Shivster

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Re: Celtic Link Tip

· Posted: 28.11.2013 · #6

Quote by eirebus

Handy to know so we can let the non-craicers on first we are so polite on this site

Be Nice

JonMac46

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Re: Celtic Link Tip

· Posted: 29.11.2013 · #7

It was packed. Saturday departure. The man in Reception kept saying "busy, busy, busy."

eirebus

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Re: Celtic Link Tip

· Posted: 29.11.2013 · #8

They must be heading off for Christmas or the Winter some people have all the luck

now ive just started dreaming it was me

Celtic Link Ferries

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Celtic Link Ferries Response

· Posted: 04.12.2013 · #9

Sorry to hear about your experience with the water on board. I was wondering if you could give me a call on this matter. I can be contacted on 087 9042775. If you call me I can call you back straight away.

Rory

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Re: Celtic Link Tip

· Posted: 04.12.2013 · #10

Now guys that's what I call service and good customer care.

...

Subject:

Re: Celtic Link Tip

· Posted: 04.12.2013 · #11

You just beat me to it Jack.

I was typing as you posted.

There are not many businesses about who do that. Well done Celtic Link Ferries. (AGAIN)

CHAUSSON

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Re: Celtic Link Tip

· Posted: 04.12.2013 · #12

Quote by jacktherev

Now guys that's what I call service and good customer care.

JonMac46

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Re: Celtic Link Tip

· Posted: 04.12.2013 · #13

Hi Rory, we are in Spain. You can call me at 0034 603 621 686.
As I said, it was a good trip, just a bit wet at the end.
Jon

jacktherev

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Re: Celtic Link Tip

· Posted: 04.12.2013 · #14

I would not use any other ferry to go to France as Celtic is by far the best in every way. Have used them now many times and have never been disappointed.

JonMac46

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Re: Celtic Link Tip

· Posted: 06.12.2013 · #15

Nice chat with Rory. He apologised profusely for our unusual incident. I would guess the boat was absolutely full with lorries that day, which is why we were down the ramp. Anyway, to be on the safe side - avoid first 4 to load.

jacktherev

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Re: Celtic Link Tip

· Posted: 06.12.2013 · #16

Rory is a decent guy and JonMac46 you were probably unfortunate. For a company like Celtic Link to phone you and apologise is fantastic. I doubt if you would get the same treatment from many other companies. Glad the problem is solved.

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