I rang dolmen insurance on the 19th of august with a query they said they would reply in 72 hours 120hours later i am still waiting for a reply i also emailed them with my query i wouldnt like to be relying on them if i was abroad
eirebus
Eat's Sleep's craic
Gender: Location: kildare Posts: 7630 Registered: 10 / 2011 My Motorhome: Dethleffs Advantage Base Vehicle: Fiat 2.3
Here are a the Bosses, start at the top.
https://www.dolmen-insurance.ie/directors-team.
And when someone answers, inform them that your call is being recorded in order to help them improve their services,
Currently pay Dolmen for insurance and ADAC for breakdown cover.
Why can't I have both from the same company.?
Just another example of the insurance industry, being allowed to pick and choose, how to screw their customers, while claiming there is competition, in the market.
Currently pay Dolmen for insurance and ADAC for breakdown cover.
Why can't I have both from the same company.?
Just another example of the insurance industry, being allowed to pick and choose, how to screw their customers, while claiming there is competition, in the market.
I too have ADAC breakdown. However, the last time I needed assistance I first tried the Dolmen cover and within an hour a breakdown truck arrived. It was to change a wheel after the valve failed and it was in Italy.
Currently pay Dolmen for insurance and ADAC for breakdown cover.
Why can't I have both from the same company.?
Just another example of the insurance industry, being allowed to pick and choose, how to screw their customers, while claiming there is competition, in the market.
I too have ADAC breakdown. However, the last time I needed assistance I first tried the Dolmen cover and within an hour a breakdown truck arrived. It was to change a wheel after the valve failed and it was in Italy.
I too had a breakdown this year in Kilkenny, and contacted axa, the first ee5min of the call was dealing with how much I could claim and how many times, only then did she ask what the problem was, she proceeded to take down a the incorrect details, so much so the breakdown truck thought he was collecting a sprinter van not a 4ton A Class Motorhome.
cowboy70
Eat's Sleep's craic
Gender: Location: Co wicklow Age: 54 Posts: 673 Registered: 01 / 2015 My Motorhome: Itineo mc740 Base Vehicle: Fiat ducat 2.3/ 9 speed auto 140bhp
I was with Stuarts but I discovered that they only insure you for a limited period, I think it was 30 days per year, while travelling in Europe.
Yes, I left them for the exact same reason, stupid rules but it's Aviva and they're good at that
I can sort of understand the 30 day rule for cars but applying it to motorhomes makes it unfit for purpose.
Do they not know that many motorhomes are owned by retired people who may be fortunate enough to head off to the winter sun for a few months.
I was with Stuarts but I discovered that they only insure you for a limited period, I think it was 30 days per year, while travelling in Europe.
Yes, I left them for the exact same reason, stupid rules but it's Aviva and they're good at that
I can sort of understand the 30 day rule for cars but applying it to motorhomes makes it unfit for purpose.
Do they not know that many motorhomes are owned by retired people who may be fortunate enough to head off to the winter sun for a few months.
Why would they care, they do not need the business, they share a monopoly in the insurance quango that operates in this country
baguette
Eat's Sleep's craic
Gender: Location: Cork Age: 74 Posts: 2939 Registered: 11 / 2011 My Motorhome: Rapido 963F Base Vehicle: Ducato 2.8 JTD Power
I was with Stuarts but I discovered that they only insure you for a limited period, I think it was 30 days per year, while travelling in Europe.
Yes, I left them for the exact same reason, stupid rules but it's Aviva and they're good at that
I can sort of understand the 30 day rule for cars but applying it to motorhomes makes it unfit for purpose.
Do they not know that many motorhomes are owned by retired people who may be fortunate enough to head off to the winter sun for a few months.
Why would they care, they do not need the business, they share a monopoly in the insurance quango that operates in this country
Whatever shortcomings the Breakdown Assistance element of Dolmen's policy may or may not have at least it's a fit for purpose insurance policy for motorhome owners, unlike the Stuarts offering.
One wonders what would be the situation if someone for some reason, like a missed or cancelled ferry, exceeded their 30 day allowance. Would their cover be nullified for the remainder of the cover period.
I was with Stuarts and left them about 4 years ago because of the 30 day clause. At the time they would cover for more than 30 days but you had to apply with dates and there may have been an additional charge. I did go for about 35 days and there was no extra charge on my last policy with them
Just had my renewal quote from Dolmen, last year it was £315 this year £355, think I'll just renew for another year.
What is your cover for?
My one came in last week, single driver.
Insurer Premium: €301.83 (inclusive of 5% government levy)
Broker Fee: €45.17
Total: €347.00
Still a better deal than Stewart.
ColinM
Craic Addict
Gender: Location: Co. Armagh Age: 44 Posts: 448 Registered: 10 / 2016 My Motorhome: Rapido 655F Base Vehicle: Fiat Ducato
Two named drivers both over 65 with very long history of no claims or convictions.
£355 including broker fee of £89.26 and 12% government levy.
Comprehensive cover through AXA.
The premium is about what I paid on the last van with two drivers 25 to 70 years fully Comp,
I think a phone call in order, I would certainly query the broker fee, equivalent to €107.28 I've never paid a Broker more tham €48.
I just got my renual, they also said 89 pounds admin and 12percent govt corruption fee, here’s the thing, 429 sterling because a had a claim for “vanished “ skylight replacement
Had to go to caravan guard this year, dolmen weren’t really trying to get a better quote, and the fone manner of the agent didn’t cover them in praise either,and to be honest that whole emailing and we’ll get back to you palaver just didn’t appeal this time, plus I think they over penalised me for a broken skylight claim ,anyway 440 sterling without European breakdown, dolmen 495 sterling for same cover
Had to go to caravan guard this year, dolmen weren’t really trying to get a better quote, and the fone manner of the agent didn’t cover them in praise either,and to be honest that whole emailing and we’ll get back to you palaver just didn’t appeal this time,
Their customer service is dire, not many options in ROI so I suppose they don't have to try.
Had to go to caravan guard this year, dolmen weren’t really trying to get a better quote, and the fone manner of the agent didn’t cover them in praise either,and to be honest that whole emailing and we’ll get back to you palaver just didn’t appeal this time,
Their customer service is dire, not many options in ROI so I suppose they don't have to try.
The exchange between myself and them got sour very quick, to the point were a supervisor had ring me up after to sort out the conversation, and even apologise, hilarious
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