Breakdown assist wait time

sib

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Breakdown assist wait time

 ·  Posted: 02.07.2024  ·  #1

We are touring northern Spain in our camper. We had pulled into a campsite when d clutch wouldn’t work. Our fiat ducato clutch fluid pipe has lost a joiner. Local garage too busy to call out.
Anyone know how long it takes for breakdown assist to get back to you after logging the call.

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relay racer

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Re: Breakdown assist wait time

 ·  Posted: 02.07.2024  ·  #2

Who’s the cover with

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sib

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Re: Breakdown assist wait time

 ·  Posted: 03.07.2024  ·  #3

AXA

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sib

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Re: Breakdown assist wait time

 ·  Posted: 03.07.2024  ·  #4

AXA have contacted us to say they will try to contact a local garage in the morning to take the camper in for repair so all we can do is wait and see what happens.

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relay racer

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Re: Breakdown assist wait time

 ·  Posted: 03.07.2024  ·  #5

Good luck - let us know how it works out

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sib

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Re: Breakdown assist wait time

 ·  Posted: 04.07.2024  ·  #6

We are still waiting on a garage to repair the camper. We have had to phone AXA a good few times each day to find out what is happening. We tried the local garages but they are too busy. I wouldn’t mind but the campsite we are in is too far from everything to walk. It was supposed to be a one night stopover.

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eirebus

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Re: Breakdown assist wait time

 ·  Posted: 04.07.2024  ·  #7

That's a hard one , is there any bike/car rental near

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sib

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Re: Breakdown assist wait time

 ·  Posted: 04.07.2024  ·  #8

Yeah we were able to hire a car today. A mechanic called out and has ordered a part for us. Not sure when it will be delivered but he will fit it for us. At least we can travel a bit further.

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TommyS

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Re: Breakdown assist wait time

 ·  Posted: 04.07.2024  ·  #9

Does your insurance include car hire. I've broken down twice in Europe and have had car hire and hotel paid o9

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sprinter

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Subject:

Breakdown assist wait time

 ·  Posted: 04.07.2024  ·  #10

This is from their policy .
Option 2: the cost of hiring another car
while your vehicle is being repaired.
We will pay up to £70 a day and £750 in
total, as long as you are able to meet
the conditions of the hire-car company

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sib

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Re: Breakdown assist wait time

 ·  Posted: 10.07.2024  ·  #11

AXA have said they will cover €400 between car hire and accommodation. At least it is something.

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