Possibly the worst customer service I have experienced in 50 years. Don't return phone calls, late for car collection by 30 minutes with no apology. Tried to hoodwink another £199 then laughed it off when caught on.
This was an Electric car purchase, the car wasn't even charged, ran out of power on the way home and had to get a recovery truck to continue the journey.
Had no "handover" on the car whatsoever, obviously electric cars are new to us all at this time. You would think dealers would get to know them, not Autozone - they leave it up the customer to find out absolutely everything. Said "why didnt you stop and charge it" errr, I hadn't a clue how too : / and as found out later, I couldn't off, you need a card to operate the public charge point.
"We'll get all our EV customers to telephone you for advice"
The list of bad service is incredible.
Most definitely not recommended - AVOID at all costs!
In saying all of the above, there is icing on the cake, the car is great. It needed a proper cleaning as they left residue all over it, yet its mean to have a protective coating at £300
But it is a fantastic car.
This was an Electric car purchase, the car wasn't even charged, ran out of power on the way home and had to get a recovery truck to continue the journey.
Had no "handover" on the car whatsoever, obviously electric cars are new to us all at this time. You would think dealers would get to know them, not Autozone - they leave it up the customer to find out absolutely everything. Said "why didnt you stop and charge it" errr, I hadn't a clue how too : / and as found out later, I couldn't off, you need a card to operate the public charge point.
"We'll get all our EV customers to telephone you for advice"
The list of bad service is incredible.
Most definitely not recommended - AVOID at all costs!
In saying all of the above, there is icing on the cake, the car is great. It needed a proper cleaning as they left residue all over it, yet its mean to have a protective coating at £300
But it is a fantastic car.