Rip off postage

 
 
 
 
 
 
raymondo
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Rip off postage

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Posted: 10.09.2012  ·  #1
A hinge on my motor home broke - not a big job a couple of screws and a handful of pop rivets.

A few minutes on the internet soon sourced a replacement for £7.00 (quite a lot I thought for a small alloy hinge but hey its for a motorhome so you half expect to be ripped off), I was on the point of clicking complete the order when I noticed something not quite right - they were charging £24.99 for postage and packing.

Obviously a mistake, so I rang the supplier who said (and I am quoting as accurately as I can) "well its a case of do I want to be bothered walking to the post office with a £7.00 hinge".

Needless to say I went else where - slightly more expensive for the part - £7.99 but P&P is £1.99.

I have not given the name of this place (but will if asked) but its a major supplier of motorhome spares.


baguette
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Re: Rip off postage

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Posted: 10.09.2012  ·  #2
Quote by raymondo

A hinge on my motor home broke - not a big job a couple of screws and a handful of pop rivets.

A few minutes on the internet soon sourced a replacement for £7.00 (quite a lot I thought for a small alloy hinge but hey its for a motorhome so you half expect to be ripped off), I was on the point of clicking complete the order when I noticed something not quite right - they were charging £24.99 for postage and packing.

Obviously a mistake, so I rang the supplier who said (and I am quoting as accurately as I can) "well its a case of do I want to be bothered walking to the post office with a £7.00 hinge".

Needless to say I went else where - slightly more expensive for the part - £7.99 but P&P is £1.99.

I have not given the name of this place (but will if asked) but its a major supplier of motorhome spares.


Why not 'name and shame'.
This company doesn't deserve to be patronised, having such a patronising attitude to its customers. Excuse the puns.


Ally
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Re: Rip off postage

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Posted: 10.09.2012  ·  #3
Name and shame.

GB business's do this all the time, there is no excuse for it whatsoever, if they use the Royal Mail it is the same price to anywhere in the UK. Also if they use Royal mail business they wouldn't need to walk to the post office, they would pick it up for them.

I once got a free petrol scooter (kids one) as I advised a guy on Ebay of using the Royal Mail, he had quoted me £90 for delivery. He was losing that much work because of postage charges he thanked me by sending two scooters :)


raymondo
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Re: Rip off postage

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Posted: 10.09.2012  ·  #4
I didnt want to incase there are board rules but it was O'Leary's
postage to "Highlands, southern & northern Ireland and all surrounding islands" £24.99

I mean that is extracting the Eurine!

The part could easily have been sent by letter post, in the past if its something small I have rung the supplier and there has been no problem putting in a padded envelope and putting in in the mail but the guy at O'Leary wasnt interested.


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