Quote by the fat controller
Jamie the causeway coast as enquirer about here would be a prime example of the exact opposite to what you are doing and trying to achieve
Running any business can be hard especially a new business or a business under new management. I know from previous experience that once a good reputation has been achieved as long as standards don't drop, word of mouth a loyal customers will keep the business going.
But the hard part is making people aware of what you have and what you are offering. Marketing through various means including an easily found website would be very important unless the business has the luxury of a very loyal client base.
And whilst I wouldn't comment about any individual business I think politeness, curtesy and helpfulness should be a basic requirement for any business owner.
Sunny with a nice sea mist here today which is an improvement on the grey and wet last 2 days and as we tend to get the weather first hopefully the sun will be coming to you all next.
Regards Jamie